Skip to content
Distributor >>
0
FITBENCH
  • PRODUCTS
    • Benchesfitbench
    • Accessories
    • Swagfitbench swag
    • Compare the Fitbench
  • ABOUT
    • Brochure
    • FAQ
    • Compare
    • Benefits
    • News
  • CUSTOMERS
    • Finance
    • Testimonials
    • Salute Our Soldiers
  • FITshop
  • TRAIN
  • Contact
    • Brochure

Returns Policy

Returns Policy

Customer Satisfaction is Our Passion!

We are here to service your requests, answer your questions, and provide technical support for our product line.

Return Policy

If you are unhappy for any reason with an item purchased from FITBENCH you can return it within 30 days of delivery. The item must be in its original packaging and must be in salable condition. Customer is responsible for return shipping. You will be issued a refund via check within 30 days of your return. The refund amount will be the original amount you paid minus the shipping costs that you were originally charged. To return an item, contact us first for return shipping instructions at [email protected] or at 800-294-0536.

Please note: if you purchased one of our products from a retailer other than us, please contact that retailer for their return instructions. If you purchased one of our products from another retailer and need assistance with a missing or damaged part, please contact us via email or phone and we can help. Products sold outside the United States – please contact the distributor you purchased from for return instructions.

When you call for warranty parts on your equipment you will be asked for your proof of purchase stating when and where you purchased the unit. Depending on the nature of the warranty claim you may also be asked to provide a photograph of the issue. This helps show us exactly what you need so we can be sure to fix your problem right the first time.

Toll free phone: 1-800-294-0536

Email: [email protected]

 

FITBENCH Logo
       

NAVIGATION

  • Commercial
  • BUY
  • Manuals
  • Support Request
  • Patents

WHY BUY FROM US

  • Warranty
  • Shipping Policy
  • Return Policy
  • Privacy Policy

MY ACCOUNT

  • Sign In
  • View Cart

CONTACT US

[email protected]
Submit a Review
Media Inquiries

Sign up for our newsletter!








    Buy Fitbench Sidebar Button

    © 2021 FITBENCH      All Rights Reserved    
    This website uses cookies to improve your experience. We'll assume you're ok with this, but you can opt-out if you wish.Accept Reject Read More
    Privacy & Cookies Policy

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
    Necessary
    Always Enabled

    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.

    Non-necessary

    Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.